This Privacy Policy explains how Shilpya (“we,” “our,” or “us”), managed by Digital Fry Ventures, collects, uses, and protects the personal information you share on our Website. By using our Website, you agree to the terms outlined in this policy.
Information Collected:
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Personal Information: We may collect details such as your name, email address, shipping and billing addresses, phone number, and payment information when you make a purchase.
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Browsing Information: We collect non-personal data including IP address, browser type, operating system, and referring URLs through cookies and similar technologies to improve your browsing experience.
Use of Collected Information:
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Order Processing: Your personal information is used to process and fulfill orders, send confirmations, and provide customer support.
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Communication: With your consent, we may send promotional emails, newsletters, and product/service updates.
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Improvement: Non-personal information helps us analyze behavior and preferences to enhance our Website and services.
Protection of Information:
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is completely secure.
Sharing of Information:
We do not sell, trade, or rent personal information to third parties. We may share your information with trusted service providers who help operate our Website and business under strict confidentiality obligations.
Cookies:
Cookies are small text files placed on your device when you visit our Website. They help personalize your experience and remember preferences. You can control cookie usage through your browser settings.
Your Rights:
You may access, update, or request deletion of your personal information. To exercise these rights or raise concerns, contact us at hello@shilpya.com
Changes to Privacy Policy:
We may update this Privacy Policy at any time. Changes become effective upon posting on the Website. You are responsible for reviewing the policy periodically.
GRIEVANCE OFFICER:
In accordance with the Information Technology Act 2000 and related rules, the Grievance Officer details are as follows:
Office Address:
Digital Fry Ventures
Shilpya
V-723/1, Street No. 9, Near Yamuna Vihar
Vijay Park, North East Delhi
Delhi – 110053, India
QUERIES:
For queries, issues, concerns, or complaints related to the collection or use of your personal information under this Privacy Policy, contact us at hello@shilpya.com
Contact Information:
Email: hello@shilpya.com
Phone: +91-9910396422
Address: Digital Fry Ventures, Shilpya, V-723/1, Street No. 9, Near Yamuna Vihar, Vijay Park, North East Delhi, Delhi, 110053, India.
Thank you for choosing Shilpya.